Privacy Policy

Multibrand Digital (“we”, “us”, or “our”) is a web and product development studio based in Lagos, Nigeria. This Privacy Policy explains what information we collect when you use our website or contact us, how we use it, and the choices you have.

By using our website or submitting information through our contact form, you agree to the practices described in this policy.

We collect information in two ways:

Information you give us directly, when you fill out our contact form, this includes your name, email address, phone number, company name (optional), the service you’re interested in, and your message. If you message us on WhatsApp, we receive whatever you share in that conversation.

Information collected automatically, like most websites, we may automatically collect technical details such as your IP address, browser type, device information, and pages visited, typically through cookies or similar technologies.

We use the information we collect to:

• Respond to your inquiries and follow up on project requests
• Prepare quotes, proposals, and service agreements
• Communicate with you about your project, via email, phone, or WhatsApp
• Improve our website and understand how visitors use it
• Meet legal and regulatory obligations

We do not sell your personal information to third parties.

Our website may use cookies or similar technologies to remember your preferences and understand site usage. You can disable cookies through your browser settings, though some parts of the site may not function as intended if you do.

We may use third-party tools for hosting, analytics, email delivery, and communication (such as WhatsApp Business). These providers only receive the information necessary to perform their function and are expected to handle it responsibly. We are not responsible for the privacy practices of third-party sites you may reach through links on our site.

We share information only where necessary to deliver a service you’ve requested, comply with the law, respond to a valid legal process, or protect the rights, property, or safety of Multibrand Digital, our clients, or others.

We keep the information you provide for as long as needed to respond to your inquiry, deliver a service, or meet legal, accounting, or reporting requirements, after which it is deleted or anonymized.

We take reasonable technical and organizational steps to protect your information from unauthorized access, alteration, or loss. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Under the Nigeria Data Protection Act (NDPA) 2023, you have the right to request access to, correction of, or deletion of your personal information, and to object to or restrict certain uses of it. To exercise any of these rights, contact us using the details below.

Our website and services are not directed at children under 13, and we do not knowingly collect personal information from them.

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “last updated” date. Continued use of our website after changes are posted means you accept the updated policy.

Questions about this Privacy Policy or your information can be sent to info@multibranddigital.com or +234 802 929 9901.